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![New design for the emergency travel document homepage on gov.uk]()
FCDO: optimising the emergency travel document service
Designing a digital solution to enable British citizens to apply for emergency travel documents whilst abroad.
Key contributions: service, UX and UI design, user research, stakeholder management, product strategy.
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![Kingston council website homepage showing new user centred design]()
Kingston & Sutton Councils: a digital transformation
Building a user research function and delivering exemplar user centred design projects as part of a digital transformation.
Key contributions: inclusive user research, accessibility, service design, successful GDS assessment
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![Find an energy certificate service page on gov.uk]()
Ministry of Housing: find an energy certificate GDS Alpha assessment
Conducting an accessibility review and user research to support a GDS assessment.
Key contributions: inclusive user research, accessibility, service design, successful GDS assessment -
![Black background with a white crown on it and a title saying 'Get a quote for UKEF export insurance']()
UK Export Finance: modernising export insurance for British exporters
Designing a digital first export insurance journey for UK Export Finance - from quote to policy.
Key contibutions: service, UX and UI design, information architecture, product management, strategy, stakeholder management.
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Scientific and Engineering Data Management for bp’s Applied Sciences Directorate
Transforming data processing across global laboratories - driving data excellence and AI opportunities.
Key contributions: service design, technology strategy, system architecture, user research
